1. Do you deliver?
Some of our equipment includes free delivery, setup and pickup next day. This includes the karaoke jukebox, all photo booths, marquee's and cocktail machines. Some equipment must be delivered to prevent damage during transportation. This includes chairs, tables and heaters. Some other equipment we allow customer pickup. For this we also offer delivery/pickup generally for $40 extra (only $20 for delivery and $20 for pickup next day). This includes the area from Thirroul to Kiama. We deliver/pickup outside this area as far as Coledale and Gerringong for $50 extra.

2. Do you deliver to my area?
We deliver as far as Coledale and Gerringong.
We do not go up Maquarie pass, Mount Ousley or Bulli Pass, Jamberoo, Geroa or past Coledale. Please do not ask for an exception to this strict rule.

3. Can I pickup or have my hire delivered the day before my event?
Our hire is based on overnight. Equipment is usually picked up or delivered on the booked day and returned or picked up by us the next day.
If you require delivery or pickup the day before your event then this is considered 2 days hire. We charge 50% of the daily hire fee for the second days hire. For some hire we may ask if it is possible to deliver the day before. For example we may ask that we set up a marquee the night before the function (no extra charge applies).

4. Can you pickup that night?
If your hire is in a hall it is not secure overnight. You will need the late night pickup option. You nominate what time you want us to pickup the equipment and costs $40 extra.
The equipment must be kept in a secure location overnight.

5. Why don't you allow customer pickup on some items?
Some hire equipment is easily damaged during transport. Examples are trestle tables, bar tables, plastic chairs and outdoor heaters. Some equipment includes delivery as it requires some expertise to transport and setup. Examples are cocktail machines, jukebox karaoke machines, photo booths. When you hire equipment that includes free delivery, the other equipment is also delivered free.

1. Do you require a deposit?
We require a deposit to confirm a booking. The amount varies depending on the equipment hired. The deposit reserves your equipment for the booked date.
Deposits are refunded if you cancel earlier than 2 weeks prior to the booked date.
Deposits are NOT refunded if cancelled within 2 weeks of the booked date. This is because the hire will likely be lost and we end up losing money. The deposit is some compensation for the lost hire.
The deposit is only refunded on us picking up the equipment or when you return it. If we deliver and you have already paid the deposit then the full hire fee is due in cash.
We ask for your name, home address, delivery address (if applicable) and your mobile. We sms our bank details for the deposit to be transferred.

2. Do you take credit cards?
We do not accept credit cards due to the fees. We prefer bank transfers for deposits and cash at time of hire.

1. What type of Photo Booths do you have for hire?
We have 3 types. One is an enclosed Photo Booth, a Curtain Booth with drapes and a Photo Wall.

2. What is the difference between the Photo Booth, Curtain Booth and Photo Wall?
The photo booth, curtain booth and photo wall use the same unit. The difference is that the photo booth is enclosed, the curtain booth has drapes for privacy and the photo wall is open. The photo booth can accommodate up to 3 people and is more private. The photo wall is for small or large groups of people. The curtain booth is enclosed with drapes for privacy. All have green screen backgrounds.

3. Do your packages include delivery & setup?
Yes, all photo booth/photo wall/party print packages include delivery & setup with pickup the following day.

4. Do your packages include an attendant?
No. The reason for this is that our booths are user friendly and have additonal features others don't have. Your Guests can take their own photos and if they wish, create customised photos with their choice of layouts, backgrounds and captions. Other photo booths require attendants to customise the photos.

The photo wall takes 45 minutes to setup. The photo booth and curtain booth take 60 minutes to setup.

We limit the total prints to 700 or 350 depending on your package AND YES THE PHOTOS PRINT OUT AT THE FUNCTION! 700 is the maximum number of 6"x4" prints on one roll of paper loaded in the printer. 350 is our "Half Roll" package. The "unlimited prints" offered by many photo booths is really limited by the event duration, amount of time each Guest takes for their photo and the printer printing time. Assuming a typical event runs for 7 hours and the Guests take a photo every minute then 420 photos would be printed. On average, events usually only print a few hundred photos. We have never had an event where 700 prints have been used up. If you did manage to use up all 700 prints then your Guests can still have their photos taken. They won't print out but you will have the files on USB stick to print them out later.

7. Do you have combo deals?

Yes. We offer combo deals with jukeboxes, cocktail machines and marquees. For packages we discount the prices.

8. How much room does the photo booth need?
1.5m x 1.2m against a wall or in a corner.

9. How much room does Photo Wall need?
3m green screen along a wall with the control unit 2m to 3m in front.

10. How much room does Curtain Booth need?
Curtain Booth can be adjusted to a size that fits your space. The minimum size is 1.35m x 1.7m and the maximum is 1.8m x 2.55m. Minimum floor to ceiling height is 2070mm.

11. Can I print my smart phone photos on Party Server?

Yes. Party Server sets up a local public wifi network that smart phones (iPhone, iPad, android) can connect to. No app is required. Just connect to the free local wifi and your Guests can see, download, reprint and send event photos to the printer. All printed photos are stored and supplied to the host on USB stick.

12. Can I browse photos? Can I reprint selected photos?

Yes. From the "Browse photos" screen you can review all the event photos and reprint individual photos. Party Server allows you to see, download and reprint photos from your phone.

13. Can I have photo booth/photo wall/party print outside?
All equipment must be indoors or under cover. It cannot be exposed to direct sunlight or rain.

14. Do I get a copy of all the event photos?
Apart from the printed photos at the event there are no additional printed copies. We give you a USB stick with all the event photos and video messages. These files can be reprinted at any photo print store.

15. What is a prop box and is it included?
A prop box contains a variety of things that can be used by your Guests during their photo session. It includes hats, wigs, glasses etc. Not everyone wants the prop box so we offer it an as option.

NEW! Our photobooths now include hundreds of FREE Virtual Props. The props include text signs, beards, wigs, masks, glasses, ties etc. and can be added to your photo before you print it. Of course if you prefer physical props you can still hire the props boxes as an option.

17. Do your photo booths take video and photos?
Yes. Guests can select photo or 30 second video message.

18. Can my Guests select different photo templates?
Yes. Guests can select from many different templates in the main menu template page. You do not need an attendant to select them. We also ask you to tell us 2 short lines of text which will appear on some of the templates e.g. "Happy 40th John"

19. What is green screen and does your photo booth have it?
Our photo booths use advanced "green screen" background technology. Behind you in the photo booth, curtain booth or photo wall is a green coloured screen. When it takes your picture, the green colour is replaced by whatever background photo you have selected. This means you can create special photos where you are on a beach, mountain, jungle etc. If anyone has green clothing then the background picture will appear in their clothing! When this occurs the green screen can be turned off.

20. Can I change the background in the photos?
Yes. Your Guests can choose the background that replaces the green screen. You do not need an attendant to do that. There are 1500+ backgrounds to choose from.

21. Are your photo booths touch screen based or buttons?
Our photo booths are advanced touch screen based. Other companies sometimes use older models with buttons.

22. Is there an audience screen to display photos during the event?
Yes. Party Server has a monitor that continuously displays all the photos taken at the event. It doesn't have to be next to the photo booth. It can be located in a position that can be viewed by all the Guests.

23. Does the photo booth use a webcam or SLR camera?
We only use high quality SLR cameras as they produce a high quality photo. Webcams are used in some other Company photo booths. Webcams produce lower quality photos.